The exterior of any multi-family unit or apartment complex casts the first impression for owners, tenants, and the public alike. From flat roofs to Spanish tile, vinyl siding to stucco siding, any multi-family building must be equally as solid and robust as it is attractive.
As a multi-family property manager, a roof replacement is likely a large project and affects all the residents. Thus, it’s common to wonder how a roofing company will manage your project.
From small apartment buildings to sprawling multi-family communities, AIC Roofing and Construction is a trusted provider of custom roofing replacement and installation solutions in Central Kentucky. We have the expertise to manage all our projects with minimal interruption.
Additionally, we have developed the following best practices along the way.
On-site Project Manager
All our projects have an on-site project manager who is the single contact person and handles all issues, coordination, and concern resolution. The manager also performs quality control at the end of the project to ensure it is satisfactory.
Prioritizing Residents and Their Needs
AIC is different because we incorporate different perspectives (the property management, residents, and roof installation and repair teams) when coming up with our project plans.
Before embarking on a project, we identify the needs of the property management and residents to come up with a plan of action. Construction work is loud, messy, and disruptive. Hence, we try to do all our jobs as quickly and smoothly as we can.
Success hinges on how a roofing company plans its work. We design our projects around the multi-family complex residents and their convenience instead of ours.
Communicating in Advance and Throughout the Project
We communicate to residents before we start work – sometimes up to a month or more (unless it’s an emergency). We also send multiple reminders in the days leading up to the start of the actual roofing work. We try to use different communication methods to reach as many residents as possible, including text messages, voice messages, community meetings, and fliers near mailboxes.
We keep communicating with residents until the end of the project and keep our lines open for feedback and inquiries.
Setting Realistic Standards
We set realistic standards in all our projects and remain upfront about everything with the building management and residents. For example, we communicate with residents about possible parking disruptions, alternate entrances, loud construction noises, leaks, and debris.
Considering a Multi-Family or Apartment Roofing Project?
Trust the professionals at AIC Roofing and Construction with your multi-family roofing project in Central Kentucky. Call us today to get started!